Clear expectations.
Human control.

These Terms & Conditions govern your access to the Control Comments website, free trials, communications, software, and related services operated by CPL Ventures LLC. By using the website, requesting a trial, connecting an account, or using the service, you agree to these terms. If you do not agree, do not use the website or service.

Control Comments is a business tool designed to organize comments associated with connected Meta advertising, identify their advertising context, assist with classification, and carry out actions authorized by the account user. Features, supported Meta assets, availability, and service limits may change as third-party platforms and product capabilities evolve.

Eligible users may request one 7-day free trial. A trial begins when CPL Ventures LLC confirms activation, not when the questionnaire is submitted. No payment information is required to request the trial, and a trial request does not create a paid subscription. Continued service after the trial requires a separate written agreement or accepted paid offer.

We may limit, decline, suspend, or end trial access for misuse, security concerns, unsupported account configurations, excessive platform demand, or other reasonable operational needs.

You must provide accurate information, protect access credentials and passcodes, and promptly report suspected unauthorized access. You represent that you are authorized to connect every business portfolio, Facebook Page, Instagram account, advertising account, campaign, ad, post, and other Meta asset you make available to Control Comments.

You are responsible for maintaining required Meta permissions and complying with Meta terms, policies, and applicable law. We may suspend an integration if permissions expire or continued access could create security, legal, or platform risk.

Automated classification is probabilistic and can make mistakes. A negative comment can be missed, and a nonnegative comment can be classified incorrectly. Unless separately agreed in writing, Control Comments does not guarantee that every comment will be collected, classified, hidden, restored, or displayed within a particular time.

You remain responsible for reviewing moderation settings, monitoring activity, confirming sensitive decisions, and determining whether any comment or reply should be hidden, restored, answered, escalated, retained, or reported. Control Comments is an operational aid and does not replace human judgment.

You retain your rights in data you submit or authorize us to process. You grant CPL Ventures LLC the limited rights necessary to host, retrieve, classify, display, transmit, and act on that data to provide, secure, support, and improve Control Comments. You must not connect or submit information you lack authority to use.

You may use Control Comments only for lawful business purposes. You may not attempt unauthorized access, evade service limits, introduce harmful code, interfere with other users or Meta systems, scrape or resell the service, use it for harassment or deception, or direct it to violate another person's rights or applicable platform rules.

Control Comments depends on third-party services, including Meta. Those services are governed by their own terms, permissions, limits, pricing, and availability. CPL Ventures LLC does not control third-party changes, outages, approval decisions, data access, rate limits, or policy enforcement and is not responsible for their acts or omissions.

Any paid plan, service scope, usage limit, implementation work, or support commitment will be described in a separate written agreement or accepted offer. Unless that agreement states otherwise, fees are nonrefundable once paid and service has begun. A free trial does not promise future availability or a particular price.

Program name: CPL Ventures LLC Business Communications.

Program description: Subscribers who expressly opt in may receive text messages related to Control Comments inquiries, trial activation, appointment scheduling and reminders, customer care, service updates, requested information, and occasional marketing offers from CPL Ventures LLC.

Message frequency varies. Message and data rates may apply. Consent to receive marketing messages is not a condition of purchase. You can revoke SMS consent at any time by replying STOP or using another reasonable method. For assistance, reply HELP, call 435-671-7302, or email legal@chrispatricklee.com. Carriers are not liable for delayed or undelivered messages.

Mobile opt-in data and consent are handled as described in our Privacy Policy.

Control Comments, the website, software, designs, workflows, copy, graphics, and documentation provided by CPL Ventures LLC are owned by or licensed to CPL Ventures LLC and protected by applicable intellectual property laws. These terms grant a limited, revocable right to use the service as authorized and do not transfer ownership.

The website and service are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, CPL Ventures LLC disclaims implied warranties, including merchantability, fitness for a particular purpose, title, and noninfringement. We do not warrant uninterrupted operation, error-free classification, complete Meta data, or any specific marketing or reputation outcome.

To the fullest extent permitted by law, CPL Ventures LLC and its owners, contractors, and affiliates will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, lost profits, lost revenue, loss of data, business interruption, public comments, moderation decisions, or third-party platform actions. Any direct liability will not exceed the amount you paid CPL Ventures LLC for Control Comments during the three months preceding the event.

You agree to defend, indemnify, and hold harmless CPL Ventures LLC and its owners, contractors, and affiliates from claims, losses, liabilities, and expenses arising from your misuse of the website or service, unauthorized connection of Meta assets, unlawful moderation activity, violation of these terms, or infringement of another party's rights.

These terms are governed by the laws of the State of Arizona, without regard to conflict-of-law principles. Before filing a formal claim, each party agrees to make a good-faith effort to resolve the dispute informally. Any legal action must be brought in a court of competent jurisdiction in Arizona, unless applicable law requires otherwise.

We may update these terms periodically. Continued use after an update constitutes acceptance of the revised terms. If any provision is found unenforceable, the remaining provisions remain in effect.

Questions about these terms may be sent to CPL Ventures LLC at 1525 S Higley Rd., Ste 104-444, Gilbert, AZ 85296, by phone at 435-671-7302, or by email at legal@chrispatricklee.com.